CybSafe Status

All Systems Operational

About This Site

CybSafe is a human risk management platform designed to reduce human cyber risk in the modern, remote, and hybrid work environment by measuring and influencing specific security behaviors. It is powered by SebDB, the world’s most comprehensive security behaviors database.

This status page shows the current operability of our core services. If you have any questions, please get in touch with our team using the Help Centre linked below.

https://help.cybsafe.com/en/

CybSafe GUIDE and admin console Operational
CybSafe PHISH Operational
CybSafe RESPOND Workflows Operational
CybSafe RESPOND Operational
Azure AD Identity Protection Operational
Google Workspace Operational
Have I Been Pwned Operational
Microsoft 365 Operational
Microsoft Purview and DLP Operational
Microsoft Defender Operational
Microsoft Intune Device Management Operational
Microsoft Teams Operational
Slack Operational
CybSafe service emails Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 22, 2026

No incidents reported today.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026
Resolved - This incident has been resolved.
May 14, 13:28 BST
Update - We're now concluding this incident. We have Google direct mail injection available for all customers as appropriate. This can be configured within the platform, via integration page, this is linked below:

https://app.cybsafe.com/settings/integrations/googleDmi

May 14, 13:28 BST
Monitoring - We are aware of an issue affecting the delivery of CybSafe PHISH simulation emails for some customers using Google Workspace. This is due to a recent change in how Google handles inbound mail from our sending IP addresses, which may cause phishing simulation emails to be quarantined or flagged as spam.

We have identified the cause and published updated allowlisting instructions for Google Workspace. If you are experiencing delivery issues, please follow our updated guide: https://help.cybsafe.com/en/articles/9464188-how-to-guide-phish-allowlisting-for-google

We are also working on introducing Direct Mail Injection (DMI) as a longer-term solution that will remove the need for IP-based allowlisting entirely.

Mar 2, 11:40 GMT
May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.