Delay in progress events for Microsoft integrations

Incident Report for CybSafe Platform

Resolved

We are now processing new events in real time, and the existing backlog is reducing. We expect this to be complete within the next 30 minutes.
Posted Oct 29, 2025 - 22:05 GMT

Monitoring

The Azure APIs are recovering, and events are now processing. We're continuing to monitor the backlog.
Posted Oct 29, 2025 - 22:00 GMT

Update

We are continuing to monitor the ongoing Azure service disruption and are still experiencing errors when attempting to process events. Event processing will resume once Azure APIs have been fully restored.
Posted Oct 29, 2025 - 21:45 GMT

Identified

We're currently experiencing delays in processing Microsoft events due to an ongoing Azure outage affecting our connectivity to Azure APIs. We're monitoring the situation closely and will ensure processing completes once connectivity is restored. More information about the Azure outage can be found here: https://azure.status.microsoft/en-gb/status

This outage does not affect the availability of our platform.
Posted Oct 29, 2025 - 19:33 GMT
This incident affected: CybSafe RESPOND (Azure AD Identity Protection, Microsoft 365, Microsoft Purview and DLP, Microsoft Defender, Microsoft Intune Device Management).